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“If
your actions inspire others to dream more, learn more, do more and
become more, you are a leader." -
John
Quincy Adams
FOR BUSINESSES
Consulting, leaderships skills, conflict
management, employee relations, facilitated
discussions, conflict
transformation,
volunteer or intern management,
documentation of organizational
processes
Like any organization, businesses can lose focus, energy
and cohesiveness. When this occurs productivity can decrease, conflict
can increase and co-workers can feel less in sync. Sometimes leaders can put out the small fires and continue
to motivate individuals. But over the long haul if significant change
does not take place, good experienced people will leave. The question
then needs to be asked, "How you can do to prevent it from
happening again?"
Begin by taking an objective look at your business, department or
work group. Is this a place you enjoy working? Why? Why not? Look at
your leaders. Do they have leadership skills
or are they flying by the
seat of their pants? If they have good leadership practices are they
able to train others? Is there tension or
an unusual amount of conflict among your co-workers? What is the
communication style and is it effective?
There are several myths in business and one
concerns leadership.
The myth is that people in management positions have good relationship
or leadership
skills. Some do, most don't. Some are blessed with the gift of making
strong binding relationships, most aren't. Mainly because they were
never initially taught these skills and they certainly were never taught that it is a
'skill' not a 'gift'. A skill must be learned and then practiced to
mature and be used with ease.
Another important and critical
element, is understanding that all employees come to your business with
an internal 'contract'. The 'contract' is different depending on the
employee but it is as real as the one they signed or verbally agreed
upon when they joined your organization. It's imperative that you know
this contract is as binding as a legally written one and has priority
over anything you agreed upon.
So what's in this contract? Their values, ethics and emotional,
physical, mental, intellectual and spiritual rules and boundaries. How
can you know what is in their 'contract'? You won't and if the work
situation gets too bad, they'll leave and you will never know.
My services include (but are not limited to):
Assisting your managers and supervisors discover their
leadership abilities. Skills they can practice and use to build
better relationships in and out of the office. Leadership that comes from the authenticity
of each human being, not a canned step-by- step formula to be followed.
Conflict management for clerical, administrative,
management and field staff. This is not a skill just
for your management team, all your employees will benefit from
this workshop. The first steps in transforming conflict is to clearly
define the tension - devoid of emotions or politics. Next is to
create realistic, sustainable solutions that can be carried out by those
involved and supported by others in the workplace.
Helping your
employees understand
how their 'contracts' impact their productivity, office energy and the
relationships with co-workers. And ways they can update or 're-negotiate'
their contracts to improve their relationship with the company,
management and co-workers.
Facilitated discussions to
uncover the tensions, challenges
or conflicts that can be blocking your company's, department or work
group's success. And guidance with developing a blue print to get back
on track.
Documentation of organizational processes
to help establish institutional memory. Stop
recreating the wheel! If you do not have written employment policy and
procedures you are losing valuable information each time a senior member
of your staff leaves your organization.
Other areas of service:
Bryan Hudson
tel: 404.643.4677
email:
bryanhudson@bellsouth.net |